Blog How to Use ProWritingAid How ProWritingAid's Snippets Feature Will Change the Way You Write

How ProWritingAid's Snippets Feature Will Change the Way You Write

screen showing the prowritingaid snippets in email

ProWritingAid has a new feature: Snippets.

Whether you’re a customer service agent, an author promoting your book, a businessperson sending countless emails a day, or just someone who communicates online every once in a while, you’ll find Snippets useful.

To use Snippets, you’ll need to download one of our browser extensions.

Keep reading to find out how to get started, and how Snippets might change the way you write.

  1. What Are Snippets?
  2. How Do I Create Snippets?
  3. Creating Snippets for Your Team
  4. How Can I Use Snippets?
  5. Final Thoughts
  6. Try ProWritingAid’s Editor for Yourself

What Are Snippets?

Snippets are short pieces of text that you use frequently throughout your day. You might need to send your author bio to clients regularly, or send the same information about your company to several customers. You probably lose time searching for the original text and copying it over to an email or document. If you’ve ever wished that you could summon that text with the press of a button, now you can!

That button? The backslash.

Hitting the \ key while writing in any environment where ProWritingAid is enabled will bring up your personal list of Snippets. Simply type in the name of the Snippet you want to insert into your text, hit "tab" to navigate to it and then hit "enter." Your text will appear in your document.

How Do I Create Snippets?

Just head to the Snippets page in your account Settings.

Once there, you’ll see this page:

screenshot of prowritingaid's snippets entry form

First, you need to create a folder to contain your Snippets. If you’re a customer service agent, you might create a folder called "Customer Success," as above. Then, you're ready to start creating Snippets.

Before you can enter text into the entry form, you’ll need to select your folder. Click on the folder, and then click on the orange + icon to the left of your screen. The entry form will populate with some dummy text for you to start replacing.

Your Label will tell you what information is in the Snippet.

The Shortcut is what you need to type after \ to get the Snippet to appear.

Once you’ve created your titles, you can go ahead and add your snippet of text to the Content field. This is the text that will appear when you type your shortcut into any ProWritingAid-enabled text field.

Turning Snippets On/Off

Snippets work as part of your ProWritingAid Browser Extension.

You can toggle Snippets on and off by clicking on the ProWritingAid icon in your browser. This will open a menu, as below. Hit the switch next to Text Expansion to turn Snippets on and off.

screenshot of snippets toggle

Creating Snippets for Your Team

You can create Snippets for yourself based on your own needs. You can also create Snippets for your whole team. Everyone in the team can contribute snippets to the team's folder.

To set up a team, go to the Teams page in your ProWritingAid account settings. Enter your team name, and then add users by entering their email addresses:

enter email addresses field

This will send an invite to your team members. Once they’ve accepted, they’ll be able to see your team’s Snippets on the Snippets page, and use them in ProWritingAid. Everyone in your team will need a ProWritingAid Premium license to access Snippets.

Snippets are available wherever you use ProWritingAid. If you have our Chrome Extension (or any of our other browser extensions), ProWritingAid will appear in your online email provider, Twitter, Facebook, LinkedIn, WordPress, and more. If you can see the ProWritingAid icon, you can use Snippets.

How Can I Use Snippets?

Let’s look at how Snippets can save time for customer service agents, authors, freelancers, and businesspeople.

Customer Service

Here’s an example:

snippets entry field on prowritingaid

When you’re replying to customer enquiries, phrases like "Thank you for getting in touch" crop up quite often. While they don’t take long to type individually, when you add up the time spent thanking 30 customers, it adds up.

Now, when you start an email, you can insert this phrase by typing \thankstouch (or whatever shorthand name you choose), as below.

thanks for getting in touch snippet in an email

The Snippets tool can also be useful to create shortcuts for links that you might need to send to customers regularly, like a link to a Purchase Page.

link creation in snippets

For example, the ProWritingAid Support Team has easy-access links to our download pages and to articles customers might find useful.

Searching for a page every time you want to send a link has just become a thing of the past.


When you’re a freelance writer, you’ll often find yourself sending similar emails repeatedly. It might be a short summary of your specialisms, your pricing structure, or an invoice request.

Maybe you frequently need to include the name of a company or client in blog posts or copy and want to make sure you’ve always got the correct spelling.

ProWritingAid’s browser extentions allow you to pull up Snippets wherever you write your blog posts. Medium, WordPress, WattPadd—we’ve got you covered.

snippet in medium

The same goes for phrases you use frequently, like "search engine optimization" (shorten to \SEO) or "National Novel Writing Month" (shorten to \nano). If you always include a link to your website at the end of every article, save it as a Snippet so that you don’t have to go hunting.


Are you always sending the same information out to clients and associates? Keep company details and product descriptions at your fingertips with Snippets. Just enter your information...

snippets for business

And start saving yourself time:

company address snippet in email


If you’re a professional writer, chances are you do much more besides writing novels.

Whether you speak at events, write articles, give testimonials—you probably have a set-piece bio that you send out to clients. Remembering where you’ve saved it, or trawling through emails to find where you sent it last is time-consuming (and boring!).

Keep your bio close to hand so that you can send it with a single keystroke.


If you have a character name that is long or tricky to spell—you guessed it—save it as a Snippet that you can use in our desktop editor, browser extensions, or Word Add-In while you’re writing. We’re sure George R.R. Martin could have used Snippets while writing A Game of Thrones:

snippets in word

Final Thoughts

If you need to save time while writing, Snippets are a lifesaver. Plus, not only will they help you cut down on the number of words you have to type but you’ll know they’re typed correctly, every time.

For better accuracy and quicker writing processes, give ProWritingAid Snippets a try today.

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Libby Bushill

Libby Bushill

ProWritingAid's Lifecycle Marketer

About Libby

Libby is ProWritingAid’s Lifecycle Marketer. When she’s not dreaming up our writing tips newsletters, she loves yoga, spending time outdoors, and trying new recipes.

Writing Experience

You’ll find Libby’s work on all things writing and grammar across the internet on writing blogs.


After studying English Literature at University, she is living her dream working with words every day.

Published Works

Libby co-edited of The University of Reading’s A Room of Our Own project.

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Hello, how to make it work in Outlook? Many thanks
Hi there! If you download the Word Add-in you should have access to the snippets in your Outlook. If not, reach out to and let us know! We'll look into it for you. :)
I've created a Snippet, and the Text Expansion is enabled in the extension. But it is not working!
Hi! Thank you for letting us know about this. Can you send a detailed email to our support inbox at so that we can investigate the issue further? Thanks!
Thanks a lot I am using prowritingaid only since four months. Snippets is the greatest addition to the features. I like it very much
That's great! We are so glad you are enjoying the feature! :)
Hi, how can I disable the snippets function in MS Word 2013 with ProWritingAid Add-in?
Hi there! Your best bet is to go into your settings and change the key that brings up snippets to something that you won't use often while typing. I hope this helps!
Thanks. I have changed that to another key but it has no effect. It is still bind to [-].
I'm so sorry - we recently fixed this feature so that this should work well. Will you give it another try? Thanks!
How do you disable this? It's infuriating to have a popup stop me mid thought because you mapped it to a key.
Hi there! Thanks for reaching out about this. While there isn't a way to entirely disable the snippet function, you can choose which key on your personal keyboard triggers the pop up. You can do this in your settings toward the bottom of the screen. If you have any other questions, please don't hesitate to reach out to us at
Hi, I use other software for my snippets and I also use the \ (backslash key) to access them. To avoid conflict, I tried to change your default access key,"\" and even though my snippets library on PWA show the new character the PWA snippets do not respond to that changed key. I've tried to turn off the feature, but it is still triggered when I am writing in Word. Help, please.
Hi there, the ability to change the default access key is currently only implemented in the Windows Office add-in, all other applications only support '\' at the moment. If you have questions about this, please reach out to us at
Is it possible to change the order of the folders?
Really useful feature, I'm keen to give it a try. Will it also work in GoogleDocs with the ProWritingAid Add-on?
Yes, it will! I hope you find it useful!
I'd like the ability to turn it off in word rather than allocate a key I use less.
Hi there, you can toggle Snippets on and off by clicking on the ProWritingAid icon in your browser. This will open a menu and then hit the switch next to Text Expansion to turn Snippets on and off. This should also work in word.
I'm minding my own business typing up something in word and this "snippet" window pops up saying "No snippets to show. Click the gear button below to add a new one." What? Finally figured out if was connected to ProWritingAid even though I didn't even have ProWritingAid turned on at the moment. And there is absolutely no way to close it. No X button in the corner, nothing! I have no idea what I typed to get that popup window, but apparently the backslash key (\) does it? Seriously? You thought making the backslash key a hotkey for something was a good idea? At least make it CTRL + backslash key. You do realize people use the backslash key when they are typing, right? What a lousy implementation of an idea. I still have no idea how to close this popup window. There's nothing in the word settings for ProWritingAid, and I don't even have the browser extension enabled right now. I guess I will have to close all of my word documents and see if that helps.
Hi there, I'm afraid we don't have a good solution for this as of yet. Our development team is aware of the problem and is working to fix it. You can normally change the hotkey to something else in your settings but unfortunately this does not work in Word yet. I'm really sorry that I don't have a solution for you. I know it must be really annoying.
Agreed! Your comment is almost a year old and they STILL haven't fixed this! It is INFURIATING that you can't close this window once it is open, only by closing and reopening your document!!
Hey there! We apologize that we haven't yet been able to implement a fix for this. Please know that we are a small team and our developers split their time between bug fixes, updates, and working on making improvements to our app. Our team is aware of the problem and will fix it as soon as they can!
I have another update from the team. They have said that we have added a new feature recently in the settings window called "Text Expansion." Enabling that should disable snippets.
Will you be adding formula support? We used a similar product that allowed us to say good morning/afternoon/etc based on time of day. Good {if: {time: H} < 12}morning{elseif: {time: H} < 17}afternoon{else}evening{endif} - would be great if support for a similar feature could be added.
Hey there! We don't have something like this planned but, if you suggest it on our ProWritingAid Upvoty feedback site, there's a chance we may include it in the future.

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