ProWritingAid Presents: Ask a Writing Prof: How to Boost your Business, Studies, or Career in a Practical Way with Exceptional Writing
On the third Wednesday of every month, the ProWritingAid community is invited to join Andrew (A.J.) Ogilvie, PhD, Professor of Business Communication for an in-depth training and Q&A.
A.J. Ogilvie, PhD
A.J. Ogilvie, PhD, is a professor of business communication at the University of Southern California. He has taught business communication, consulting, and writing courses for over ten years, and has published research on the theories of teaching, learning and communication.
A.J. has spent ten years designing and teaching undergraduate and MBA-level writing and communication courses. His primary research interests are writing development, knowledge transfer, and communication curriculum in higher education. He looks at how exceptional writing can boost your business, studies, or career in a practical way. How can a remarkable cover letter guarantee a job interview? How can written clarity win you more business, delight your customers, and build your reputation?
May Topic: Driving Revenue with Customer Service
Too often, customer service isn’t given the credit it deserves for driving revenue. But great customer service is the key to retaining customers—and poor service can cost you.
Join AJ for this exclusive interview with GQ Fu of LTVplus and learn how to transform your customer service department into a profit center.
Each session will focus on a specific topic. A.J. will provide actionable training to help build your skills, and he'll invite you to ask questions too.
Watch replays of our Monthly Business Writing Trainings now!
Updating Your Resume for the Post-Covid Workplace
Effective Leadership and Persuasion: How Framing, Empathy and Understanding Can Move Employees to Action
Effective Leadership and Storytelling: Why and How Great Leaders Inspire with Stories
Effective Leadership and Communication: Why Leaders Must Harness the Power of Language
How to Write a Guest Blogger Pitch That Actually Works
How to Write an Executive Summary that will Pique Your Potential Reader's Interest
How to Write a Persuasive White Paper that will Establish You as an Expert
How to Write an Engaging Cold Business Email.
5 Simple Principles for Creating Clarity
How to Write a Winning Executive Summary
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