How to Make Onboarding Easy with Clear Communication

Join Bri Adams of ChurnZero and learn how clear communication can transform your onboarding from “eh” to “amazing.”

It’s at least 5 times more expensive to acquire a new customer than it is to retain a current customer.

Yet if your onboarding process isn’t seamless or worse, leaves your customer with more questions than answers, you’ve slashed your chances of retention right out of the starting gate.

A clear onboarding process can make the difference between your product being “just another tool” to your customers versus “the tool they can’t live without.”

Make Onboarding Easy Webinar Promo Image

What You’ll Learn:

Join Bri Adams, Customer Success Manager at ChurnZero, for a discussion on how clear communication practices can transform your onboarding from “eh” to “amazing.”

You’ll learn how to:

  • Build a workflow to personalize the onboarding process for your users, no matter how much hard data you have
  • Write onboarding sequences that make your customers think you read their minds
  • Proactively guide customers through onboarding so they always know the next steps to take
  • Create great cross-team communication so your customer success team never ends up in a silo

Get your sequences straight and join us on June 24th at 1:00PM ET.
Register to save your seat and reserve your replay.

Have a time-conflict? We record all our events, so register to receive your replay the next day. 

About Our Guest Speaker

Bri Adams Headshot

Bri Adams manages the Key Customer Success team at ChurnZero, a customer first and customer focused SaaS platform that helps companies fight churn. Bri also doubles as a Customer Success Manager and manages a book of Enterprise customers. Always interested in scaling teams, as employee #24 at ChurnZero, she has spent the last two-and-a-half years watching her team and the software grow from great to exceptional.

Register for our free session on June 24th, 1PM ET/3PM UK.

Get expert advice from ChurnZero to perfect your onboarding process.
Can't make it? Register and receive a replay the day after the event.

This is a can't-miss session for any customer success team looking to get ahead.

Click below to register for our free session on June 24th, 1PM ET/3PM UK.
Can't make it? Register and receive a replay the day after the event.