Delivery Manager / Technical Project Manager (remote)

ProWritingAid’s Vision: Empowering people to share ideas, stories, and knowledge by inspiring, educating, and helping them to express themselves.

We're a remote-first company empowering people to share ideas, stories, and knowledge by inspiring, educating, and helping them to express themselves. Despite our geographical distance, our team members are always friendly, empathetic and supportive to one another. Flexibility is one of our core principles, and we trust you to get your work done regardless of your location, family schedule, or time zone.

You will work with some of the most talented people in your industry. Language processing is one of the hardest problems in AI so there is incredible scope for breaking new ground. Your projects will require innovation and creativity — not your regular "done that, repeat" stuff.

This is your opportunity to work for a company who's users really appreciate the product. Check out our wall of love to see some examples. We've been growing a strong and sustainable company for over seven years now and many of our first users are still customers today.

We are looking for someone that enjoys planning, people, projects and delivering results. You will look after a small and talented multi-disciplined team to deliver new and exciting changes to our users.

Responsibilities

Plan releases for multiple applications on a weekly to bi-weekly basis
Manage the development life cycle and workflow for a remote team
Daily communication with developers, ensuring they are happy and productive
Triage and remediate issues reported by the support team
Write specs, user stories and perform analysis for new features
Run and attend weekly meetings with development, test and leadership teams
Retrospectives and continuous improvement
Manage second line customer support team
Estimates and capacity planning
Capture and report workflow metrics

Experience

You must have:

Experience in a similar role covering most or all of the responsibilities listed above
Excellent English both written and spoken
Team leadership experience
Delivery and Project Management experience

Desirable Experience:

Remote team leading experience
Agile, Kanban, Scrum Master
Delivery/Deployment of SaaS, APIs, Websites, Browser Extensions, Desktop Apps, Office Addons, GDocs addons
An interest in writing

Hours of work

Up to 40 hours/week

Please note that we are a fully-remote company so all applicants must be prepared to work independently from their own space.

How to apply

How to apply:

Please send the following to techjobs@prowritingaid.com:

Cover letter. Check out our article on how to write an effective cover letter here
Resume
Salary expectations

Deadline December 9th, 2020

ProWritingAid is a bootstrapped, profitable company with over 100% YoY growth. We’re at the forefront of exploration and innovation within the field of natural language processing.

We are a 100% remote team so you can work from the comfort of home, your favorite coffee shop, or anywhere else that makes you happy and productive. With members in more than 10 countries around the world, together, we’re on a mission to empower people to share ideas, stories, and knowledge.

We’re an equal-opportunity employer genuinely committed to building a diverse team, and to fostering the type of inclusive environment in which diversity thrives.

What do we stand for?

Although we are separated by geography, we are bound together by our company vision and values:

ProWritingAid’s Vision

Empowering people to share ideas, stories, and knowledge by inspiring, educating, and helping them to express themselves.

A Love of Language

We are passionate about language and believe that it is an essential component for communicating ideas, stories and knowledge. We believe good ideas are intrinsically entwined with the words used to express them.

Integrity

We place a premium value on integrity and fairness. We do not accept abuse of any kind targeted at or within our team. We take responsibility for our actions, deliver the best work we can, and strive to learn from our mistakes. We always choose the most ethical option.

Community-Driven

We believe that everyone has something to say, and the right to say it well. We are constantly building and improving our software to better serve the needs of our writers.

Accessible and Educational

We believe every writer, regardless of their economic situation or educational background, should have access to our software. To this end, we will always have a free version available and a helpful customer support team to help writers learn to use it. We will encourage learning by providing high-quality educational content on our blog.

Diverse

We strive for diversity and equal opportunity in our team. We are building a team that represents a wealth of backgrounds, perspectives, and skills. The more inclusive we are, the better we will be.

Work/Life Balance

Despite our geographical distance, our team members are always friendly, empathetic and supportive to one another. We fully embrace the idea of flexible working. We trust our team to get their work done regardless of their location, family schedule, or time zone. We celebrate the diversity of our multinational team. We will always offer a helping hand, encourage each other, and show gratitude for a job well done.