At ProWritingAid, our mission is to help people become better writers so they can share their ideas, stories, and knowledge, whether at work, school or home.

Words shape the world, and we have a unique opportunity to help shape and improve those words. If you love inspiring, educating, and helping people, then this is the right place for you.

We're a 100% remote team spread across over 15 countries brought together by a love of language. By focusing on sustainable growth and the happiness of our team, we've been growing strongly over the past eight years.

With over 2 million users, we're looking for a Data Analyst to unlock actionable insights about our customers, our product and our business.

Responsibilities

  • Determine, own, document metrics to track our performance.
  • Partner with the Growth team to influence the acquisition, activation and retention roadmap, while ensuring our customers get the most value.
  • Find and share insights from our users' behaviours and journeys to feed into the growth strategy.
  • Determine new tracking requirements and integrate the required data sources and tools.
  • Work with senior team members to monitor and explain the performance of the company, communicate unexpected changes in metrics and trends.
  • Develop reports and dashboards to support the goals of the growth team.
  • Communicate results and insights from your analyses to stakeholders.
  • Drive adoption of best experimentation practices growth and product teams.
  • Build of a consolidated knowledge base about the business and about our customers.
  • Extract and query data from our data lake and data warehouse using SQL.
  • Collaborate, learn, share, and ideate with other members of the team.

Experience

We'll love you if you have:

  • You have 3+ years experience as Data Analyst.
  • You got experience with A/B and multivariate test design and implementation.
  • You are proficient in building queries with SQL.
  • You have experience communicating with team members across all areas of the organisation.
  • You've worked in SaaS company.
  • You have experience building dashboards.
  • Experience in analytics tools like Amplitude, MixPanel, Google Analytics, AppsFlyer
  • You have experience working with marketing teams and have a deep understanding or marketing, funnel and product metrics.
  • Excellent written and oral communication in English

How you'll grow:

Happiness—we believe that the happier you are, the more productive you'll be, so we focus on optimizing for employee happiness though wellbeing coaching and stress-reducing workflow management. Everyone can be happy if they're doing the things that give them joy.

Opportunities to mentor and coach other team members—everyone has something to teach others. We actively encourage mentoring, pairing, and coaching. It's also a great way to get to know your colleagues better.

Confidence—we believe that good decisions require different perspectives. We encourage everyone to contribute to the improvement of the product and company. You can be assured of a receptive and encouraging environment.

What we offer you:

Remote/flexible working—The company is UK-registered, but we have employees in more than 15 countries.

Clever people/hard problems—You will work with some of the most talented people in our industry. Our projects require innovation and creativity — not your regular "done that, repeat" stuff.

Make a difference—You get to work on a real-world problem and make a positive impact on wordsmiths around the world. Our users love the product, but there’s still a lot we can do.

A small but agile company—ProWritingAid is a fast-growing, yet nimble company, so your work is always delivered to our users and has a visible impact.

Competitive package—We always pay you what you are really worth (range depending on experience).

Annual meet up somewhere fun—Every year we bring the full company together to plan, learn, and play!

Hours of work

40 hours/week. Please note that we are a fully-remote company so all applicants must be prepared to work independently from their own space. You can work from wherever (and whenever) you are happiest.

How to apply

To apply please fill complete this application form.

ProWritingAid Team
ProWritingAid is a bootstrapped, profitable company with over 100% YoY growth. We’re at the forefront of exploration and innovation within the field of natural language processing.
ProWritingAid Team
We are a 100% remote team so you can work from the comfort of home, your favorite coffee shop, or anywhere else that makes you happy and productive. With members in more than 10 countries around the world, together, we’re on a mission to empower people to share ideas, stories, and knowledge.
ProWritingAid Team
We’re an equal-opportunity employer genuinely committed to building a diverse team, and to fostering the type of inclusive environment in which diversity thrives.
ProWritingAid Team

What do we stand for?

Although we are separated by geography, we are bound together by our company vision and values:

ProWritingAid’s Vision

Empowering people to share ideas, stories, and knowledge by inspiring, educating, and helping them to express themselves.

ProWritingAid Team

A Love of Language

We are passionate about language and believe that it is an essential component for communicating ideas, stories and knowledge. We believe good ideas are intrinsically entwined with the words used to express them.
ProWritingAid Team

Integrity

We place a premium value on integrity and fairness. We do not accept abuse of any kind targeted at or within our team. We take responsibility for our actions, deliver the best work we can, and strive to learn from our mistakes. We always choose the most ethical option.
ProWritingAid Team

Community-Driven

We believe that everyone has something to say, and the right to say it well. We are constantly building and improving our software to better serve the needs of our writers.
ProWritingAid Team

Accessible and Educational

We believe every writer, regardless of their economic situation or educational background, should have access to our software. To this end, we will always have a free version available and a helpful customer support team to help writers learn to use it. We will encourage learning by providing high-quality educational content on our blog.
ProWritingAid Team

Diverse

We strive for diversity and equal opportunity in our team. We are building a team that represents a wealth of backgrounds, perspectives, and skills. The more inclusive we are, the better we will be.
ProWritingAid Team

Work/Life Balance

Despite our geographical distance, our team members are always friendly, empathetic and supportive to one another. We fully embrace the idea of flexible working. We trust our team to get their work done regardless of their location, family schedule, or time zone. We celebrate the diversity of our multinational team. We will always offer a helping hand, encourage each other, and show gratitude for a job well done.