The purpose of an internship cover letter is to tell a story that proves you can succeed in the role and add value to the company. In this article, we give you a step-by-step guide to help you tell that story and score an interview invitation.
Writing a referral letter doesn't have to be difficult. Follow these simple steps and guidelines and you'll have a perfect recommendation in no time.
Blogging is a free avenue to gain traction for your work. Learn how to build your own public profile so that you can build deeper connections with your customers and establish yourself as a thought leader in your industry.
Wondering how to introduce yourself in a business email? In this article, we break down the best ways to introduce yourself in an email, depending on who you're writing for and why you're writing. Find examples and explanations in this article.
Power words are words that can trigger a psychological or emotional response. In this article, we cover how to add power words to your copy and increase your sales.
Step your customer service self-serve resources up a notch with advice from LiveChat.
Join Bri Adams of ChurnZero and learn how clear communication can transform your onboarding from “eh” to “amazing.”
Join Loom, Lessonly, BotsCrew and ProWritingAid for a masterclass on future-proofing your customer service team
It's not always easy to know what a customer needs when they send in a support request. Learn how to analyze requests and write the perfect response every time.
Join GQ Fu, co-founder and CEO of LTVplus, and AJ Ogilvie to learn how to transform your customer service department into a profit center.
Want to see all the events involved in ProWritingAid Business's Customer Service Spotlight? You're in the right place.
Your customer service team is the number one touchpoint for your customers after a sale. But providing great customer service is an art form. Here are 5 of the top skills your team needs to give customers the best experience every time.
Customer service scripts can be a great tool for your team to cut down on response times and boost your QA scores. But like most tools, they need to be used carefully. Read our guide on how to write great customer service scripts and when (or when not) to use them.
Great customer service agents can transform a customer's experience from average to amazing. But training makes the agent. Invest in your team and develop a customer service training plan with our 6-step guide.
Customer service automation can help customers get the answers they need faster and take the pressure off your team. But you have to do it right. Read our guide for the right way to automate customer service.